Refund Policy
General Policy
Due to the nature of our services, which are primarily creative and digital, we cannot offer refunds once a project has commenced or deliverables have been provided.
Exceptions
In rare cases, we may consider refunds or partial refunds if:
-
Significant Breach of Contract: If we fail to deliver on a specific, agreed-upon deliverable or significantly deviate from the agreed-upon scope of work.
-
Force Majeure: In cases of unforeseen circumstances beyond our control, such as natural disasters or severe global events, we may offer partial or full refunds as deemed appropriate.
Requesting a Refund
To request a refund, please contact us in writing within 7 days of the incident or delivery of the final product. Your request will be reviewed on a case-by-case basis.
Please note: Refund requests are subject to our discretion and will be evaluated based on the specific circumstances of each case.